Facttwin CMMS · Maintenance Management

Run every maintenance job, from breakdown to proof it's fixed, on one connected platform

Facttwin CMMS gives plant maintenance teams work orders, preventive maintenance, spares, safety permits and reliability analytics, on the web and on an offline-first mobile app, connected to the data your machines already produce.

Facttwin CMMS reliability dashboard on a laptop next to the mobile field app MTBF 412h ▲ 18% MTTR 1.6h ▼ 9% PM compliance 94% Open work 37 My Work WO-1042 closed ! Vibration alert → WO
Why Facttwin CMMS

Maintenance built for the plant floor, not the back office

One system for the technician with a spanner, the planner with a backlog and the manager accountable for uptime, each with the work and numbers that matter to them.

Less downtime, more uptime

MTBF, MTTR, availability and downtime are calculated from the work itself, so you can see which assets fail, why they fail, and whether the fix held.

Maintenance that plans itself

Time-, meter- and usage-based PM and condition alerts raise their own work orders, and the scheduler puts each job on the right skilled person in the right shift.

Safe, audit-ready execution

Permits to work and lockout/tagout act as gates on the job, not paperwork beside it. Every change is signed, time-stamped and kept in the audit trail.

Features

Everything a maintenance team runs on, in one place

From the first report of a fault to the proof that the fix worked, every step happens in Facttwin CMMS.

Work Order Management

One guarded lifecycle for corrective, preventive, predictive, calibration, improvement and emergency work. Each job holds its people, parts, permits, time, cost and a record of what failed.

  • Requests from anyone: raise a request on the web or the phone with the asset, location and a photo. If the asset already has an open job, it is shown before a duplicate is created.
  • Approvals and assignment: approval rules by type, priority and estimated cost. Assign to a person, a crew or a trade, with skill-gap checks.
  • Guided execution: checklists with photo evidence, labour booking at technician rates, and parts planned, issued and confirmed against the job.
  • Failure capture at closeout: corrective work cannot be finished until a failure code and downtime are recorded, so reliability data is always complete.
Work order moving through its lifecycle stages RequestedApprovedAssignedIn progressDone WO-1042 · Corrective High Filler pump bearing noise Line 2 › Filler › Pump P-201 Checklist6 / 8 Parts2 issued PermitActive ✓

Preventive Maintenance & Scheduling

Move from reacting to breakdowns to planned, predictable work. PM plans generate their own work orders, and the scheduler balances them against the people actually on shift.

  • Time, meter and usage triggers: daily, weekly or calendar plans, plus meter-based plans driven by run hours or cycles.
  • Reusable task templates: standard steps with the parts, tools, skills and minutes each one needs.
  • Calendar and forecast: month, week and day views, with hours forecast by trade and week so you can plan labour ahead.
  • Drag-and-drop scheduler: drop a job onto a technician and a day, with shift-aware capacity and an unscheduled backlog.
Preventive maintenance calendar with time and meter triggers November MTWTFSS Time-basedEvery 2 weeks Meter-basedEvery 500 run hrs Auto-generated12 WOs this week

Mobile Field App

A field companion for iOS and Android that keeps working where the Wi-Fi doesn't. Technicians see their work, run guided checklists and capture evidence on the shop floor, and everything syncs when they reconnect.

  • Offline-first: work orders, assets and checklists are cached on the device. Changes are queued and synced safely, with clear conflict handling.
  • Scan to open: scan an asset's QR label to open its record, its history and its open jobs.
  • Evidence capture: photos, comments and signatures are attached to the step they prove.
  • Secure on shared devices: single sign-on, biometric app lock, push notifications, and a crew-tablet mode for shared devices.
Mobile checklist with photo evidence and offline sync badge WO-1042 · Step 3 of 8 Inspect bearing Isolate & verify Check temperature Photo of bearing Complete step Offline3 changes queued Syncedjust now

Assets & Condition Monitoring

One registry for every machine, from plant and line down to component, together with its condition and history and rules that turn a warning into scheduled work.

  • Asset hierarchy: plant, area, line, machine and component, with documents, meters, parts lists and the full maintenance history.
  • Health and criticality: a health score that combines condition, failures and overdue work, ranked by how critical each asset is to production.
  • QR tags and bulk onboarding: print labels, scan to open a record, and import assets from spreadsheets.
  • From signal to work order: threshold and anomaly rules on condition data from Facttwin Health and Facttwin Connect raise a pre-filled work order.
Asset hierarchy tree with health score and sensor alert Plant · Unit 1 Line 1 · Roasting Line 2 · Packing Filler F-02 Pump P-201 Filler F-02 health 70 CRITICALITY A Vibration > limit Raise WO →

Spares, Tools & Purchasing

Have the right part and the right tool ready when the job starts, without tying up working capital in extra stock. Every part and tool is on a job, on a shelf, or with a named person.

  • Multi-store stock: parts across every storeroom and bin, with min/max levels, reorder points and critical-spares tracking.
  • Asset-first part requests: the asset's own parts list is offered first, and a part that is not on it needs a stated reason.
  • Request to issue: approval by role and value, a pick list for the storeroom, parts issued against the job, and tools checked out and returned.
  • Purchasing and vendors: requisitions, purchase orders with spend limits, goods receipt with three-way matching, and vendor and contractor records.
Storeroom bins with stock levels and a part request flow Bearing 6205-2RSReorder minmax 1Requested 2Approved 3Picked Issued to WO

Safety, Permits & LOTO

Run safety work at the standard regulated and safety-critical plants require. A work order linked to a permit or an isolation cannot start until the permit or isolation is in place.

  • Permit to work: permit types by hazard, each with its required information, PPE and controls, plus approval flows, signatures and validity windows.
  • Lockout / tagout: procedures with isolation points. Apply, verify, transfer and release, and a held isolation is handed over and accepted at shift change.
  • Incidents and near-misses: a register with investigation status and follow-up actions.
  • Calibration: instrument register, schedules, as-found and as-left records, out-of-tolerance investigations and certificates.
Permit to work card with signature and a lockout padlock and tag PERMIT · PTW-0318 Hot work · Line 2 Active Valid 08:00 – 16:00 Gas test recorded PPE: face shield, gloves Fire watch assigned Issuer signature Isolation point E-14 DANGER DO NOT USE Verified ✓

Reliability Analytics & Continuous Improvement

Find out what to fix next and prove that the fix worked. Role dashboards, analytics workspaces and a closed improvement loop all run on the plant's own maintenance history.

  • Dashboards for every role: technician, planner, supervisor, manager, reliability, stores and safety views, built from a library of 90+ widgets.
  • Analytics workspaces: MTBF, MTTR, availability, downtime, maintenance, cost and manpower, each down to a line, an asset or a technician.
  • RCA, CAPA and Kaizen: 5M fishbone investigations, corrective actions with verification, and improvements with savings booked. MTBF and MTTR before and after each change show whether it worked.
  • Facttwin Assist: an AI copilot that answers questions about your plant in plain language and recommends what to fix next.
MTBF before and after chart with a root cause fishbone MTBF · before vs after fix Fix verified ManMachineMethod MaterialMeasurement Seal failure
Part of the Facttwin platform

Your maintenance system, connected to the machines it maintains

Facttwin CMMS shares sign-on, roles and security with the rest of the Facttwin platform. Machine data from Connect and UNS, and insights from Health and Intelligence, arrive as work, not as another screen to watch.

How Facttwin CMMS connects with Facttwin Connect, UNS, Health and Intelligence Machines & PLCs FacttwinConnect FacttwinUNS FacttwinHealth FacttwinIntelligence FacttwinCMMS alerts → work orders ERPparts · POs · cost Teamsweb · mobile OPC-UAMQTT
Built for the connected plant

Designed around the people who keep production running

Shift handover & crews

Rosters, crews, attendance and skills live in the CMMS. The shift handover is built from what is actually happening in the plant, and nothing gets lost, including the LOTO locks a shift is holding.

MTTRPM %WOs

A view for every role

Built-in views for technicians, planners, supervisors, managers, reliability engineers, stores and safety, each with its own dashboard, pending-actions inbox and trimmed menu.

CMMS OPC-UA MQTT ERP REST · Webhooks

Open, standards-based integration

REST APIs and webhooks, OT connectivity over OPC-UA and MQTT through Facttwin UNS, and ERP links for parts, purchasing and cost, so the CMMS fits into the systems you already run.

By the numbers

Ready for the whole maintenance team from day one

No custom build is needed. The dashboards, role views, analytics and field app are all included.

90+Ready-made dashboard widgets

KPIs, charts and lists that drill down to the analytics behind them.

11Built-in role views

From technician to plant manager, each person sees their own work and numbers.

9Analytics workspaces

MTBF, MTTR, availability, downtime, RCA, cost, manpower and more.

6Work types, one lifecycle

Corrective, preventive, predictive, calibration, improvement and emergency.

Built for the industries we serve

Each industry has its own regulations, cadence and critical assets. Facttwin CMMS is built for all of them.

FMCG

Keep high-speed fill and pack lines running, with PM fitted around changeovers and spares ready for the next breakdown.

Pharma & Healthcare

Calibration records, signed checklists and a full audit trail make every intervention ready for GMP inspection.

Automotive

Protect takt time with reliability analytics on critical robots, presses and conveyors.

Cement

Plan kiln and mill shutdowns, track wear parts, and act on vibration alerts from heavy rotating equipment.

Chemical

Permit-to-work and LOTO built into each job for hazardous and hot work, with incidents tracked to closure.

Oil & Gas

Offline mobile execution for remote sites, and safety-critical isolations that are handed over at every shift change.

Begin your journey towards maintenance excellence with Facttwin

See how Facttwin CMMS takes your team from reported fault to verified fix, on the plant floor and in the control room.

Enterprise-grade security and compliance confirm the badges that apply to CMMS

ISO 27001
ISO 9001
GDPR
AICPA SOC